Diplomatic cargo
Diplomatic cargo, handled with discretion.
We move consignments for embassies, the UN family, NGOs and international organisations, including household goods of relocating staff.
Missions & UN
Official consignments for embassies, the UN family, NGOs and international organisations.
Relocations
Household goods of relocating staff, packed and moved with care.
Duty-free clearance
Privileged clearance paperwork prepared for you.
Escorted delivery
Escorted, signed-for delivery at the door.
Privacy on public tracking
Diplomatic shipments show only “in progress” or “delivered” on our public tracking page, with no locations or route details. Full details are available to your team after signing in.
One brief for official consignments and relocations
An official consignment and a relocating staff member’s household goods need different packing and document plans. Identify the sending mission or organisation, the receiving contact and the proposed route so the correct scope can be discussed from the outset.
Confirm privileged paperwork before dispatch
Provide the diplomatic note or other supporting records available for the movement. Clearance privileges and duty treatment are subject to the consignment’s eligibility and applicable approvals; they should be confirmed rather than assumed from the shipment category.
Control the final handover
Name the people authorised to arrange collection and receive the goods, and tell us about access or escort requirements. Sensitive instructions belong in the authenticated account or a direct conversation with operations, not in a public tracking enquiry.
Prepare your enquiry
Send what you have now. The team confirms any further information needed for your particular shipment.
- Sending and receiving mission or organisation details
- Authorised contacts and collection and delivery addresses
- Goods inventory, packed size and weight
- Available diplomatic note, invoice, packing list and transport records
- Proposed dates, access requirements and any sensitive handling instructions
From enquiry to handover
- 01
Discuss the brief
Operations reviews the route, contacts, goods and handling requirements.
- 02
Prepare the documents
Your team supplies the records requested for the particular consignment.
- 03
Coordinate the movement
Packing, transport and clearance handovers follow the agreed plan.
- 04
Complete the delivery
The nominated receiver takes delivery and operations records the handover.
Questions before you ship
Does every diplomatic shipment qualify for duty-free treatment?
No automatic eligibility is claimed. The consignment, recipient and supporting records must be reviewed, and the applicable approvals confirmed before dispatch.
Who can view the route?
Public tracking uses a limited diplomatic view without route or location details. Your authorised account members can view the fuller shipment information available after signing in.
Can you plan a staff household relocation?
Send an inventory, the collection and delivery addresses, the proposed dates and any packing requirements. Operations reviews the transport and document plan before confirming a quote.